FAQ

Frequently Asked Questions

Questions, answered.

We believe in being clear, honest and helpful especially when it comes to something your dog takes every day.

What It Is & Who It’s For

What is Tailsbury?

Tailsbury is a complementary pet food for dogs a daily joint-support powder added to your dog’s food once a day. It is not a veterinary medicine and is not intended to diagnose, treat, cure, or prevent any disease.

It is built around two branded, researched actives OptiMSM® and Anivestin™ alongside a supporting blend of functional ingredients.

What dogs is Tailsbury made for?

Tailsbury is formulated for adult dogs of all breeds and sizes.

It is particularly suitable for dogs aged 5 and over, or for owners who want to include daily joint support as part of a proactive wellness routine.

It is not intended for puppies under 12 months.

If your dog is pregnant, nursing, or under veterinary care for any health condition, please consult your vet before use.

Is Tailsbury a veterinary medicine?

No. Tailsbury is a complementary pet food, not a veterinary medicine.

It is not intended to diagnose, treat, cure, or prevent any disease or health condition.

If your dog has a medical condition or is taking medication, please consult your vet before introducing any new supplement.

Is Tailsbury suitable for all breeds and sizes?

Yes. Tailsbury is formulated for dogs of all breeds and sizes.

However, if your dog has specific health conditions, sensitivities, or is on long-term medication, we recommend checking with your vet before use.

Serving guidance by weight is provided on the product label and product page.

How to Use It

How do I use Tailsbury?

Simply add the powder to your dog’s regular food (wet or dry), once daily.

Use the scoop provided, mix it into the meal, and serve.

It is naturally beef-flavoured, so most dogs take it easily as part of their normal feeding routine.

How much should I give my dog?

One scoop per day, once daily.

Serving guidance varies by dog weight and is shown on the product label and product page.

If unsure, start at the lower end of the recommended range and adjust if needed.

Can I give Tailsbury twice a day?

No. Tailsbury is designed for once-daily use.

Please follow the serving instructions provided on the label.

If you are unsure about dosing for your dog, consult your vet.

Does it matter what time of day I give it?

You can give it at any time, but we recommend adding it to the morning meal to keep it consistent.

Consistency is more important than timing.

Routine & Use Over Time

How long until I notice anything?

Every dog is different.

Many owners notice gradual changes in their dog’s comfort and movement within 4 to 6 weeks of consistent daily use.

The full routine is designed around 90 days of continuous use.

What is the 90-day routine?

The 90-day routine is our recommended usage cycle:

  • Weeks 1–2: build the daily habit

  • Weeks 3–6: becomes part of the routine

  • Weeks 7–12: consistency over time

Our bundles are designed to support this full period without interruption.

Can Tailsbury be used long-term?

Yes.

Tailsbury is designed for ongoing daily use as part of a long-term wellness routine.

Many customers continue beyond the initial 90-day period.

Ingredients & Safety

What are the key ingredients?

The key activities are:

  • OptiMSM® a premium, distilled form of MSM (methylsulfonylmethane)

  • Anivestin™ a patented plant bioflavonoid blend from skullcap (Scutellaria baicalensis) root and Acacia catechu

Supporting ingredients include chicken sternum broth (collagen source), glucosamine, chondroitin, hyaluronic acid, vitamin C, and natural beef flavour.

Full ingredient details are listed on the product label.

Are there artificial ingredients or fillers?

No.

Tailsbury contains no artificial colours or artificial flavours.

Silicon dioxide is used as a standard anti-caking agent for powder stability and safety.

Is Tailsbury safe for dogs with allergies?

Tailsbury contains chicken-derived collagen and beef flavour.

If your dog has known sensitivities to chicken or beef, please review the full ingredient list carefully and consult your vet before use.

Can it be used with other supplements or medication?

If your dog is already on medication or other supplements, we recommend speaking to your vet before adding Tailsbury.

This is standard practice for any new supplement.

Is Tailsbury made in the UK?

Yes.

Tailsbury is made in Britain to high-quality manufacturing standards.

Shipping & Delivery

Where do you ship to?

We currently ship within the United Kingdom only.

International shipping may be introduced in the future.

Full details are available on our Shipping Policy page.

How long does delivery take?

Standard UK delivery typically takes 2–4 working days from dispatch.

Express options may be available at checkout.

Is shipping free?

Yes.

We offer free standard shipping on all UK orders.

How will I know my order has shipped?

You will receive an order confirmation email, followed by a dispatch email with tracking details once your order has shipped.

Guarantee & Returns

What is your money-back guarantee?

We offer a 30-day money-back guarantee.

If you are not satisfied within 30 days of receiving your order, contact us at contact@teeq.club and we will process a refund.

No forms. No complicated steps.

How do I return a product?

Email us at contact@teeq.club with your order number and reason for return.

We will guide you through the process.

Full details are available in our Returns & Refund Policy.

What if my order is damaged or incorrect?

If your order arrives damaged or incorrect, contact us immediately with your order details and a photo of the issue.

We will resolve it as quickly as possible.

When will I receive my refund?

Approved refunds are usually processed within 3–5 business days after confirmation.

Funds will be returned to your original payment method.